Cafe Fleur

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My Wife and I got married on the 2 Feb this year and used Café Fleur for our flowers and décor. We met with Café Fleur and Chantel 4 times before the wedding to discuss what we wanted. On the day of our wedding Chantel arrived with the wrong chairs. When I asked why the chairs were wrong she told me that “… you did not specify which chairs you wanted.” I don’t know of many brides that do not specify chairs both colour and style. At our mock-up (roughly 2 mouths prior) Chantel did not have the chairs we wanted (Mahogany Tiffany Chairs) but said that as they did not have the correct chairs they would be outsourced and assured us the correct chairs would be there on the day. We paid the chair supplier directly. Since the wedding I have requested a refund from Café Fleur for the incorrect chairs. Chantel maintains that is was our fault and has since stopped replying to my emails. I Find Chantel and the rest of Café Fleur extremely unprofessional, blaming the client for every mistake and not taking responsibility. I wish I had read some of the reviews before hiring Café Fleur. They seem to be very hit and miss. I don’t think it is worth the risk of ruining your wedding day.
Review by Gary Burchell
Wedding date 2nd Feb 2020
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101 Sandton Drive, Sandton

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